Our managed services optimise your IT infrastructure. Delivered according to ITIL best practice, our Service Management aligns processes within IT service delivery with the needs of customers. With Ardenta, your IT systems are managed by industry experts who have a vested interest in your success and the success of your operation.
We understand the regulatory, compliance and security requirements of the e-gaming industry, and the challenges e-gaming operators and providers face. We deploy solutions and deliver services which are aligned with global and individual requirements to easily and quickly achieve speed and reliability of performance, up-time, and a competitive player experience powered by proven technologies. We are committed to lowering the total cost of ownership when it comes to IT.
Our services can cover as much or as little as you wish. Our engagement is flexible. Some of our clients use us for projects such as breaking into new markets, but entrust further services to us after the initial engagement as we are perceived as trusted IT advisors within the industry. We are flexible in terms of technology platforms and integration, as we already work with most major providers. We are technology-agnostic and will specify only the solutions we think will give you a business advantage.
Our service delivery and service support teams offer you a single point of contact to maintain optimally performing operations, in accordance with your SLA and in line with your business priorities. Our consultants have a wealth of experience from commercially demanding environments and our professional services team are experts at getting your project delivered on time and within budget. Our specialist industry knowledge and technical expertise along with our transparent approach is what sets us apart.
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