Want to catch up with the latest industry developments and network with your peers? EGR’s Breakfast Briefings are an excellent opportunity to usher in new ideas, learn innovative approaches and gain experts insights over breakfast; giving egaming professionals the edge. By attending, you get access to insights not available elsewhere.
Come and see us at the next event which takes place on Thursday 3rd December at the Hippodrome Casino in Leicester Square, London
A panel of experts will share insights on the topic:
Back to basics: How speed, accessibility and performance is driving customer engagement
In a market where sports betting is increasingly mobile, in the online world old rules still dominate when it comes to player acquisition.
Simple factors such as ease of use, speed and performance directly impact customer engagement with brands. The quality of the site drives more player activity than loyalty schemes and multi-channel programmes put together.
But with site speed and performance in such sharp focus, where do operators invest for speed and performance? How do they optimise where it matters most? And how can they ensure resilience in the wake of big events such as the Grand National?
This Breakfast Briefing will assess the impact of web and mobile performance on the critical areas of attrition, loyalty and customer satisfaction, and what operators can do to ensure they are at the top of their game.
08.00 Registration and refreshments
08.40 Introduction: Tom Washington, group head of content, eGaming Review
08.45 Panel discussion
The panel will be announced shortly.
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