System Angel – monitoring your infrastructure

Ardenta works all day every day undertaking system monitoring for customers such as Centrebet, Entergaming, ITV, Littlewoods, The Tote and many others. We gain valuable insight into real-world requirements for system monitoring, which we translate into operational benefit for our customers.

To perform the task, Ardenta developed System Angel. From your printers to the most complex elements of your system databases, System Angel monitors multiple components of IT infrastructures 24x7. With Internet access and a user login and password we enable you to view the status of your systems at any time, generating statistical reports for information such as 'up time', performance of Service Level Agreements (SLAs), and more.

Our engineers setup alarms to notify when problems occur or, even better, before they happen. In addition, we offer hosting for clients in a secure data centre. With System Angel you have no need to purchase or install expensive monitoring software on your systems.

With System Angel you can:

• Drive down operating costs by remotely monitoring availability of storage and network devices, systems and application infrastructure.
• Measure your customers' true end-to-end website experiences with the ability to simulate visitors from outside the firewall.
• Improve service levels by reporting service problems and notifying the appropriate contact after pinpointing the problem.
• Determine whether backend infrastructure and websites meet SLAs by measuring their performance and availability against defined objectives.
• Offer all parties centralized access to reports via web portal.

To see more on Ardenta’s Managed Service capabilities download the Ardenta Services Catalogue.